COVID-19 Announcement - Updated 2 November 2020
Further to the news that a national Lockdown is imminent on Thursday, following the latest government announcement we are to cancel all tours until Thursday 3 December 2020. The safety of all our customers and employees is our number one priority.
We would like to take this opportunity to thank you all for your continued support during these times.
Please be aware that we will be contacting affected customers in departure date order and kindly ask you to bear with us whilst we work through the bookings
We have arranged a coach specific scheme with travel insurance specialists Travel & General Insurance Services Limited which is underwritten by UK General Limited on behalf of Great Lakes Insurance SE.
Acklam’s Leisure Limited (FRN 678801) is an appointed representative of Travel & General Insurance Services Limited (FRN 304788) and all firms are authorised and regulated by the FCA.
Our travel insurance policy has a number of exclusions and restrictions to them. It is very important that you read and understand these, especially regarding pre-existing medical conditions, and only purchase the policy if you are happy that you and every member of your party meet the eligibility criteria. A copy of the full policy wording can be found below.
You should read your policy immediately to ensure it meets with your requirements. If for any reason it does not it must be returned within 14 days of the date of issue or prior to travel whichever is the sooner. Your money will be refunded in full, provided no claims have been made or incident likely to give rise to a claim has arisen.